ARF & WAG

FAQs

General:

  • Yes! We’re happy to photograph any pet, not just dogs. Whether it’s a feline friend, an equine companion, a scaly reptile, or a feathered buddy, we believe every animal deserves to have their unique personality captured in photos. Each type of pet brings its own challenges and opportunities for creating beautiful, memorable images, and it would be an honor to photograph yours. Let’s work together to create stunning portraits you’ll treasure forever.

  • Don’t worry — sometimes the best photos are the most spontaneous. With patience, the right techniques, and a few toys, we’ll get the perfect shot. Once your pet gets comfortable with the environment, they’ll start having fun and “smiling” for the camera before you even notice.

  • That’s perfectly fine. Your pet’s safety always comes first, and many of the animals we photograph stay leashed throughout the session. We can easily edit out the leash during post-processing so the final photos look natural and seamless — no one will ever know it was there.

  • Many of our clients come to us with phones full of slightly blurry shots or pictures taken just after their pet’s cutest moment. When you work with a professional who truly understands animals, you’re not relying on luck or timing. We create the perfect setting and moment, combining experience, lighting, and quick reflexes to ensure you get the beautiful images you’ve been dreaming of.

    Nunca hemos conocido una mascota para la que no pudiéramos crear un conjunto de imágenes fantásticas, ¡si acaso, tendrás dificultades para decidir entre ellas!

  • Make sure your pet is well-groomed and fed before the session. It’s also important that they’ve had a chance to go potty. If your pet tends to be nervous, bring along their favorite treats or toys to help keep them calm and relaxed. Giving them some exercise and playtime beforehand can also make a big difference. Read all our tips and tricks here.

  • Yes, you can use images from our sessions to promote your product or brand, but a commercial license is required. We offer flexible licensing options tailored to different needs and budgets. To learn more, visit our Commercial Photography page or get in touch with us directly. We’ll help you find the right license and package to showcase your business beautifully.

  • Of course! You’re more than welcome to bring multiple pets. Depending on how many you bring and the complexity of the session, an additional fee may apply. This allows us to dedicate the time and care each pet deserves. For details about pricing or tips on preparing for a multi-pet session, contact us — we’ll make sure everything runs smoothly.

  • Absolutely! We love including children in photo sessions and capturing the bond between pets and the whole family. Our studio is a safe, relaxed, and fun space for kids of all ages. If there’s anything specific we can do to make your session easier or more enjoyable for your little ones, just let us know — we’re happy to help.

  • Booking is easy! Head over to our Booking page to choose your preferred session and reserve your spot, or reach out through our contact form. We’ll confirm availability, answer any questions, and help you prepare for an experience you and your pet will love.

About Our Services:

  • In our studio, we offer a variety of solid-color backdrops, posing blocks, stools, and pet-friendly furniture to complement your session.

  • The length of your session depends on the type you choose. Our Mini Sessions typically last about 30 minutes, perfect for quick portraits or single-pet shoots. Full Sessions run around 60 minutes, giving us extra time for outfit changes, multiple pets, or more creative setups. We always allow a little flexibility to make sure every pet feels comfortable and we capture their best moments.

  • Absolutely! You’re encouraged to join your pet in the photos and create lasting memories together.

  • Bring anything that helps your pet feel comfortable and happy — their favorite treats, toys, collar, or blanket are always great choices. If you’ll be in the photos too, you can bring an extra outfit or accessories that match your pet’s look. We provide all the essential props and setups, but a few personal touches from home can make your session even more special.

  • You’ll receive watermarked previews in a secure online gallery where you can easily select your favorite photos for professional editing. Once the final images are complete, they’ll be available to download from the same private gallery — a simple, safe, and convenient process from start to finish.

  • Yes, absolutely! After viewing your gallery, you’ll have the option to purchase extra edited images or order professional-quality prints directly through us. We offer a variety of print sizes, finishes, and products so you can showcase your favorite portraits in the way that suits you best.

  • Yes, we do! We’re happy to travel for sessions throughout Spain and occasionally to other European cities. Travel fees may apply depending on the distance and location. If you’d like us to come to your city or a specific destination, just let us know — we love capturing pets and their people in new and inspiring places.

  • We’ll help you find the perfect spot based on your pet’s personality and the type of photos you want. Whether you prefer a scenic beach, a quiet park, or a lively urban setting, we’ll suggest locations that offer great lighting and atmosphere. If you already have a special place in mind, we’re happy to plan the session there too — the goal is to create a setting where your pet feels comfortable and the photos feel genuine.

Payment & Terms:

  • A 50% deposit is required at the time of booking to secure your date. If there are any additional session fees or charges, we accept payment in cash or by debit or credit card on the day of your appointment.

  • Yes, a 50% deposit is required to reserve your session date and time. This ensures your spot is held exclusively for you. The remaining balance can be paid on the day of your session by cash, debit, or credit card.

  • Deposits are non-refundable, as they reserve your session date and time. However, if you need to cancel or reschedule, we’re happy to move your session to another available date at no extra cost if notified at least 72 hours in advance. Cancellations made within 72 hours of the session or no-shows will result in forfeiture of the deposit.

  • Yes, of course. You can reschedule your session at no extra cost as long as you let us know at least 48 hours in advance. This allows us to adjust our schedule and ensure availability. If changes are requested within 48 hours of your appointment, a rescheduling fee may apply.

  • If the weather isn’t cooperating — such as rain, strong wind, or extreme heat — we’ll contact you to discuss options. You can choose to reschedule for another date at no extra cost or move the session indoors if possible. Your pet’s comfort and safety always come first, so we’ll make sure the conditions are right for a great experience and beautiful photos.

  • We understand that delays can happen. If you’re running late, please let us know as soon as possible. We’ll do our best to accommodate you, but please note that sessions are scheduled back-to-back, so arriving late may shorten your shooting time. If you’re more than 15 minutes late without notice, your session may need to be rescheduled and could incur an additional fee.

  • We occasionally host themed mini sessions for special celebrations! These are 15-minute sessions priced at €45, featuring either a clean white backdrop or a limited-edition theme designed for occasions like Easter, Christmas, and other holidays. Keep an eye on our social media channels for upcoming announcements and booking details — spots for these sessions go fast!